Managing your Gimme Care subscription is straightforward and can be done through the member portal. Below, you’ll find detailed instructions for pausing, canceling, or resuming your subscription, as well as managing auto-refills.
How to Pause Your Subscription
To pause your subscription:
Log in to your Gimme Care member portal.
Navigate to the left-hand menu and select the Treatment tab.
Choose your active treatment.
Open the Manage tab.
Select the Pause you treatment option and set a new resume date for shipments to restart when you’re ready.
How to Cancel Your Subscription
To cancel your subscription:
Log in to your Gimme Care member portal.
Navigate to the left-hand menu and select the Treatment tab.
Choose your active treatment.
Open the Manage tab.
Select the End subscription option and follow the on-screen prompts to confirm.
Once canceled, no further shipments or charges will occur. Please note, cancellations received after your shipment has already processed will apply to your next order.
FAQs
Can I pause my subscription for a specific date?
Yes, you can delay both the payment and shipping date for your subscription. Use the Manage tab under your Treatment in the member portal to set a new date for shipments to resume.
Do I need to provide advance notice to cancel my subscription?
No advance notice is required. However, if an order has already been processed by your pharmacy, canceling that specific shipment may not be possible. Please changes 48 hours before fulfillment begins.
Can I resume my subscription after pausing?
Yes, you can resume your subscription at any time by logging into the member portal and selecting the Resume option under the Manage tab. By following these steps, you can easily manage your Gimme Care subscription to suit your needs.