Refunds typically take 1–10 business days to appear in your account after being processed and are always returned to your original payment method. The exact timing depends on your bank or financial institution.
Factors affecting refund timelines
Bank processing times
Banks and card issuers have varying processing speeds. Some may complete the transaction within a day, while others may take up to 10 business days.Type of account
Refunds to specialized accounts, such as HSA or FSA cards, may take longer to process due to additional requirements.Business day cutoffs
Refunds initiated close to weekends or holidays may experience delays due to non-business days.Multiple refunds
If you are expecting multiple refunds, they may not appear simultaneously. Banks may process each refund separately, so check your statement after the standard processing window.
If you're still not seeing your refund after 10 business days, contact your financial institution or the Care team at [email protected]. We can help see if there were any errors processing your refund or can give you the information you need to solve it with your bank.