To help your provider take this into account, you can note this in your intake questionnaire either in the known allergies section or on the “Before submitting your information, is there anything else you'd like to tell your doctor” section.
If you’ve already been approved for treatment with an additive you’re allergic to, contact the Care team as soon as possible at [email protected]. We’ll try to cancel the order and treatment so you can complete a new intake and correctly note your allergy.
Please note, once an order ships, it can no longer be cancelled or returned. If your intake didn’t include the allergy, you may be responsible for additional expenses related to shipping your corrected treatment.
If your provider approves a change to your formulation or additives, your pharmacy and pricing may change as a result.